Refine Operations, Elevate Payment Experiences
At Oceanpayment, as an Operations Optimization Manager, you’re more than a problem solver — you are a co-creator of merchant success and a designer of future payment experiences. Leveraging data insights and process optimization, you will enhance payment efficiency and service quality, directly supporting the company’s strategic goals in the global payments market. In this role, you will have the opportunity to strengthen your project management skills and drive tangible business outcomes through data-driven insights and cross-functional collaboration within an international fintech environment.
Joining our Operations team, you will gain
- Market & Merchant Insight： Continuously track global cross-border e-commerce trends, regulations, and core merchant needs, providing forward-looking guidance for business decisions
- Solution Design & Optimization： Lead the creation of end-to-end payment experiences and operational optimization initiatives, improving merchant activation, retention, and satisfaction
- Data-Driven Decision Making： Build and refine operational data monitoring systems to identify bottlenecks, develop optimization strategies, and enhance efficiency and conversion
- Execution & Collaboration： Translate market insights and merchant feedback into actionable optimization initiatives, coordinating effectively with product and technology teams
- Experience & Reputation Management： Systematically monitor merchant feedback, establish evaluation and improvement mechanisms, and continuously elevate the Oceanpayment service experience
We’re looking for someone who
- Is highly analytical and comfortable using data to test hypotheses and measure impact
- Has a strong merchant success mindset and can identify actionable solutions to complex problems
- Demonstrates clear logic, excellent communication, and cross-functional collaboration skills to drive projects to completion
- Is curious and action-oriented, able to extract key opportunities from complex information
- Is passionate about innovation and continuous improvement, with a strong sense of ownership and results orientation
粤公网安备 44030502003453号